Shipping & Returns
Everything you need to know about getting your order and our hassle-free return process.
Shipping Options
Choose the delivery method that works best for you
Standard Delivery
Delivery via local courier across Pakistan
Free on orders over PKR 5,000
Express Delivery
Faster delivery for major cities
Free on orders over PKR 10,000
Same-City Delivery
Available within selected cities
International Shipping
Available for selected countries only
Free Standard Shipping
On all orders over PKR 5,000
Processing Time
Standard Orders
1-2 business days processing
Personalized Items
3-5 business days processing
Pre-Order Items
Ships on release date
Shipping Policies
Address Accuracy
Please ensure your shipping address is correct. We're not responsible for packages shipped to incorrect addresses.
Signature Required
Orders over PKR 20,000 may require signature upon delivery.
International Shipping
We ship to over 50 countries. Rates and delivery times vary by destination.
Standard
PKR 250
3–4 working days
Express
PKR 450
1–2 working days
Standard
PKR 300
4–6 working days
Express
PKR 550
2–3 working days
Standard
From PKR 3,500
10–21 working days
Express
From PKR 6,500
5–10 working days
Import Duties & Taxes
International orders may be subject to import duties and taxes, which are the responsibility of the recipient. These charges are determined by your country's customs office.
Need More Help?
Our customer support team is available to assist you with any shipping or return questions.